Effective September 26, 2026. These Terms of Use govern your use of the OnTimeMD website at ontimemd.com, including its guides, forms, and AI chat assistant. The site is operated by OTM Venture Group, LLC (“we,” “us”). By using the site, you agree to these terms.
1. Not for emergencies
If this is a medical emergency, call 911 or go to the nearest emergency room. Nothing on this website is designed for emergencies or urgent situations that could threaten life or health.
2. Information only — not medical advice
OnTimeMD is not yet providing medical services. Content on this website, including health guides and chat replies, is general information. It is not medical advice, diagnosis, or treatment, and it does not create a clinician–patient relationship. Always consult a licensed clinician about your own situation. When clinical services launch, they will be provided by independently licensed California clinicians under separate patient terms and telehealth consent.
3. The AI chat assistant
The chat on this website is an automated artificial-intelligence assistant. It is not a doctor, nurse, or other clinician, and it is not a human. Its replies may be incomplete or wrong. Do not rely on it for medical decisions and do not share health information in the chat.
4. Pre-launch information
Descriptions of services, availability, locations, and pricing describe our plans and may change before or after launch. No visit, prescription, or outcome is guaranteed; all treatment decisions will be made by a licensed clinician based on what is medically appropriate.
5. Acceptable use
Do not misuse the site: no unlawful use, no attempts to disrupt, probe, or gain unauthorized access to the site or its systems, no automated scraping that burdens the site, and no submitting false, abusive, or someone else's information.
6. Intellectual property
The OnTimeMD name, logo, and website content are owned by OTM Venture Group, LLC or its licensors and are protected by law. You may view and share pages for personal, non-commercial use; any other use requires our written permission.
7. Third-party links
The site may link to other websites, including our social media accounts and our Sub & Steady recovery-care site. We are not responsible for third-party sites or their practices.
8. Disclaimers and limitation of liability
The website is provided “as is” and “as available,” without warranties of any kind, to the fullest extent permitted by law. To the fullest extent permitted by law, OTM Venture Group, LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, and our total liability for any claim relating to the website will not exceed one hundred dollars ($100). Some jurisdictions do not allow these limitations, so they may not apply to you.
9. Privacy
Our Privacy Policy explains how we handle information collected through the website.
10. Governing law and changes
These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. We may update these terms by posting a new version on this page with a new effective date; continued use of the site after that means you accept the updated terms.
11. Contact
OTM Venture Group, LLC (operator of OnTimeMD) · Contact us